Refund policy
Returns & Refunds
US Ghost Adventures Return and Refund Policy
At US Ghost Adventures, we value your satisfaction and aim to provide top-notch products and services. If you are not completely satisfied with your purchase, our return and refund policy ensures a smooth process.
Return Window
You have 30 days from the date of purchase to return an item.
Eligibility for Returns
- The item must be in its original condition, unused, and with all original packaging and tags intact.
- Proof of purchase, such as a receipt or order confirmation, is required.
Return Process
- Contact our customer service team at orders@usghostadventures.com to initiate your return.
- Once your return request is approved, you will receive instructions on how to proceed.
- Carefully package the item to prevent damage during transit.